Trendspotting: Social Media, Social Networking and Web Technology in 2008

January 8, 2008

What do we have to look forward to in 2008? As those responsible for the growth and success of our associations, being able to scan the environment to have an idea of what is/isn’t important is a key skill, albeit a very time consuming one.Binoculars by parl - http://www.flickr.com/photos/parl/

That is why I have decided to dedicate Tueday’s in 2008 to trendspotting and attempting to identify existing and emerging technology and social media trends that may have an impact on associations, large and small. To initiate this series, I thought I’d take a look at some predictions / macro-trends from a few of the better known experts in technology and social media have offered as influential or important in 2008 and aggregate their findings. Next week, I’ll compile my own synthesis of the trends and potential implications on associations.

Smart Mobs :: Marius Chitosca

Marius offers his summary of a few findings of a few findings that he has come across; most notably from Leverage Social Media and Social Media Method. From Rod Amis at Leverage Social Media he noted the following social media trends:

  1. The rise of the first pioneers in Internet 3.0 aka the semantic web.
  2. Mobile phone wars ala Google and Apple.
  3. The legal battle between Microsoft and Open Source Software rages on specifically around the patent domain.
  4. User generated media; specifically broadcasting continues to grow as does it audience.
  5. With the upcoming presidential election the online political machine kicks into high gear but its efficacy is still in question.

He continued on to the social networking trends by offering a synthesis of Gary Hall’s, the president of Pringo (a social networking platform) trends by Erick B. from Social Media Method.

  1. In order to maintain stickiness in 2008, brands will need to employ social media tools and user-generated content (UGC).
  2. The greatest growth in social media will be in affinity groups and niches.
  3. Social media sites will reap the benefits from an increase in advertising dollars being spent, but consumers will reject advertising that is not tailored for their specific needs.
  4. Customer-facing companies that do not employ social media tools in their external communications and customer relationship management strategies will lose to competitors who actively adopt these.
  5. People will continue to spend more time on the Internet; however, they will hop from one web site to another less frequently, only spending time on social media sites and networks that fully engage their interests and values.
  6. In 2008, a more mature audience will embrace online communities, even though the young early adopters acted as the initial catalyst for social media.
  7. Major corporations will use social media tools for building better communication with employees, replacing outdated intranet systems.
  8. Mobile social media will take off in 2008.
  9. We will start to see market consolidation. Larger social media players will acquire smaller, common interest sites so that the established portals remain competitive, attractive and relevant.

Marshall Kirkpatrick :: ReadWriteWeb

ReadWriteWeb never fails to create outstanding content. Their trends for 2008 are no exception. Not only do they offer a number of great thoughts on what the year ahead may bring, but they also offer a myriad of great resources to help their readers stay on top of the trends including a lot of links, OPML files for their feed favorites on the topics and specific recommendations. Their trends include:

  1. Open Data: Data silos and walled gardens are a huge loss of opportunity and more people are figuring that out every day. Some of the subthemes include the following.
    1. Data portability
    2. Open Id
    3. Google’s Open Social and Android mobile operating system
    4. The rise of data-centric start-ups
    5. The personal data aggregation and publishing tools called Lifestreaming apps like Tumblr, named one of Time’s Top 50 Websites of the Year, or the bleeding edge Onaswarm, Lifestrea.ms and Soup.
    6. APML
  2. Semantic Web - A Semantic Web has been in the works for a long time but is just starting to hit the scene for real. The idea is that semantic web technologies are able to derive meaning from online content and determine connections where none have been made explicitly.
  3. Mobile - Most of the people online in this world access the web through a tiny little computer they carry in their pocket and also use as a phone. Mobile means more than just small, though. It also means portable, fast, location-aware and tied to voice, and media.
  4. Visualization - The future of OpenID and many other key technical innovations, lies in communicating with people about what they can do with the tools. That is not easy to do with things that are complicated or new. Just as video has changed the web forever because visual communication is infinitely more evocative than text - so too do I expect the perceived value of visualization to grow by leaps and bounds in 2008.

Will Beresford :: beyond analysis

Finally, from Will Beresford, Strategy Director at beyond analysis, a UK-based data and customer strategy business comprised of individuals with backgrounds from across a diverse group of blue chip organisations such as McKinsey, Cap Gemini, EMAP, BBC, Thames Water, Leo Burnett, M&C Saatchi, dunnhumby and Vodafone, suggests the following trends in Social Media and Business for 2008:

  1. Traditional models for consumers to research a product or service will begin to be fundamentally changed by Social Media.
  2. The growth in data and content created by the social media will also bring change to the traditional search models.
  3. Likewise traditional models for businesses to research their consumers will fundamentally change.
  4. Customer feedback and the social network will overtake price, and in some cases brand as a major factor in online purchase decisions.
  5. The data generated from Web 2.0 will be increasingly important to all organisations, not just to web based businesses.
  6. The interest in large social networking sites as the next best thing in advertising will fall away as quickly as it has arrived.
  7. Many agent-based, or middle- man, businesses will find it increasingly hard to justify their existence.
  8. Official news will be increasingly contextualised by consumer opinion and it will become harder to discern the difference between real news and opinion.

What does it all mean? I’ll save the more thorough analysis and synthesis from last week but will quote Mitch Joel from Twist Image in a comment he left on the Future Now’s blog: “Bottom line, there is no silver bullet or secret formula. To be successful in social media is much harder than “starting to Blog.” It’s about building a real relationship.

Obviously my aggregation is far from comprehensive, so what am I missing? What technology and social media trends are you contending with that you think extend beyond your own association? What do you think we should be keeping an eye on that could impact associations? As always, your feedback is more than welcome.

Update: I was a bit quick on the trigger as I omitted a number of other individuals that I had referenced but did not include here. For the sake of offering a number of other perspectives I want to include the following additional resources:

Sphere: Related Content

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Comments

  1. 4Jeff Cobbon 08 Jan 2008 at 9:54 am

    Dave,

    I am really looking forward to your Tuesday posts. It is going to be very interesting to see how social media “settles in” this year. As is so often the case when new technology trends come along, the initial focus tends to be on questions about specific technologies, i.e., Do we need a blog? Have you tried to do anything with Facebook? I think we are just starting to move past that with social media. I think what organizational leaders–whether in associations, commercial businesses, or other types of organizations
    need to understand is that, because of what the technologies enable, the whole nature of nature of engagement with customers, members, donors– really,stakeholders in general– is changing. And expectations are changing at the same time. This is a fundamental shift that organizations can
    ignore only at their peril.

    Along these lines, Beth Kanter has a nice posting about social
    networks and engagement
    on her blog. I’ve tried to suggest the changing nature of engagement in political campaigns in my most recent posting (All
    Politics is Learning 2.0
    ). And as you note, Read/Write Web
    always has great stuff. Their recent Ten
    Common Objections to Social Media Adoption and How You Can Respond
    in many ways to the changing nature of engagement.

    Jeff

  2. 8Shell Smithon 11 Jun 2008 at 3:18 pm

    That is a great idea to post every Tuesday on our changing world - with its drastically changing organizations. I recently watched an interview that has peaked my interest in this year’s changes. Thanks for all your view points on Social Media - I look forward to learning more.

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